TannyHomes does not sell, rent, or trade your personal information to third parties for marketing purposes.
When a visitor browses the TannyHomes site or submits an enquiry, basic details are collected so the right reply can be sent. This includes the name, email address, phone number, and the home related details shared on a quote form or contact form.
Some technical information is also recorded automatically, such as the browser type, the device used, the pages visited, the time of the visit, and the IP address. None of this technical information is used to personally identify a specific household.
The information collected through TannyHomes is used for clear, limited reasons:
The TannyHomes site uses cookies to remember small preferences, keep a session active during a visit, and measure how visitors move through pages. Most browsers allow cookies to be turned off through the settings, though a few pages may behave less smoothly when cookies are blocked.
No cross site advertising trackers are used to follow visitors after they leave the TannyHomes site.
Personal information shared with TannyHomes is only passed to outside parties when strictly needed to deliver a service the visitor has asked for. Examples include a payment processor for premium handling, an email delivery service for service messages, or an underwriter who is part of issuing the actual policy.
Each outside provider is held to confidentiality terms and is not allowed to use the shared information for their own marketing.
Service messages cover plan renewals, payment confirmations, claim updates, and direct replies to questions. Marketing messages cover new plan options, seasonal home tips, and broader updates.
To stop marketing messages at any time, reply STOP to a text message, click the unsubscribe link inside an email, or send a short note through the contact channels listed below. Service messages tied to an active policy will continue while the policy is in place.
Personal information is held for as long as a policy is active and for the period required by applicable insurance record keeping rules afterward. Once that period ends, the records are securely removed or fully anonymized so they can no longer be linked to a specific household.
Access to personal information stored by TannyHomes is limited to staff working on the relevant policy or enquiry. Encryption is used when information moves between the site and TannyHomes servers, and stored records sit behind layered access controls. While no online system can promise total security, the controls in place are kept current with regular reviews.
Anyone holding a TannyHomes account can request a summary of the information on file, update incorrect details, or ask for the account to be closed. Requests can be sent through any of the contact channels and are usually handled within thirty days.
TannyHomes does not target the site or any plan information to anyone under 18. Quote forms and account pages are intended for adult residents responsible for the home being insured.
The TannyHomes site may include links to outside resources such as government property tools, weather reporting pages, or partner provider sites. Once a visitor follows one of those links, the privacy policy of the outside site takes over. Reviewing those policies before sharing personal information is always a good step.
This policy can be updated from time to time so it stays accurate. The version date at the top of the page always reflects the most recent revision, and notable changes will be flagged inside the policy itself.
For any privacy related question, use the contact channels below. Replies usually land the same day or the next business day.